| Day | Touchpoint | Channel | Sender |
|---|---|---|---|
| Day 1 | Email 1 | CXO | |
| Day 2 | Connection Request | CXO | |
| Day 3 | Email 2 | CXO | |
| Day 5 | Phone Call 1 | Call | SDR |
| Day 6 | Profile Visit | CXO | |
| Day 7 | LinkedIn Message 1 | CXO | |
| Day 9 | Email 3 | CXO | |
| Day 10 | LinkedIn Message 2 | CXO | |
| Day 11 | Email 4 | CXO | |
| Day 12 | Phone Call 2 | Call | SDR |
| Day 13 | LinkedIn Message 3 | CXO | |
| Day 14 | Email 5 | CXO | |
| Day 15 | LinkedIn Message 4 | CXO |
Sender: CXO Subject: Quick question on delivery as {{brand}} scales
Hi {{First Name}},
{{Personalization — e.g. "Saw the new winter collection — great work on the prints." / "Noticed {{brand}} has been expanding into tier 2 fast." / "Impressive D2C growth over the last few months."}}
A pattern we see consistently at this stage:
Delivery performance looks stable — until it doesn't.
Not because the team loses focus. But because higher volumes expose what was always there:
By the time it's visible, repeat purchase is already affected.
Is any of this happening at {{brand}} right now?
{{CXO Name}}
Sender: CXO Type: Automated — Lemlist